PHOENIX-4 software

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Main advantages:

  • ˆˆnetwork processing of incoming events:
  • ˆˆeach event is displayed immediately at all operators’ locations;
  • ˆˆit is possible to redirect events between operators according to event types and facilities;
  • ˆˆevent is processed in several stages to register time ateach step:
  • ˆˆevent received
  • ˆˆevent is accepted by operator on a specific computer
  • ˆˆwork with the object
  • ˆˆrapid action team sent
  • ˆˆrapid action team arrival or call cancellation
  • ˆˆindication of alarm causes (as an option from the list, orthe possibility of manual entry)
  • ˆˆevent is handled (referred to archive)
  • ˆˆintegration with Asterisk ATS software
  • ˆˆIntegration with SMS distribution means through SMPP-protocol.
  • alarm buffer grouped by type and by object (useful in case of multiple responses);
  • ˆˆalarms are displayed at all operator workplaces, indicating the stage of processing at any given time;
  • ˆˆobjects are created with the help of a context wizard;
  • ˆˆchanged approach to schedule, new opportunities to appoint work charts of protected sites;
  • ˆˆcreation of rapid action teams in the database, tracking alarm trips, trips to maintenance station or gas station;
  • ˆˆservice information, for example, event codes, minutes received from centrals, etc is hidden from the user;
  • ˆˆa «Recycle Bin» for removed objects to restore information at any moment;
  • ˆˆrapid action teams are monitored through a program (this feature enables to collect statistics on action teams);
  • ˆˆmaintenance of an electronic application log received by service engineers (control over implementation of applications, analysis of typical problems at the facilities);
  • ˆˆenhanced ability to track the state of objects (list of disarmed objects etc.);
  • ˆˆtracking test mode of site devices. You can specify the test interval for each individual device, and the program will monitor strictly at the specified time interval. If the device was not tested within this interval, the system generated an event on abuse testing time;
  • ˆˆcustomizable automatic database backup to another computer (without user intervention), to a file on a local drive or a flash drive;
  • possibility of transferring the entire object, a separate group of objects, or even a separate area into temporary or permanent stand (indicating time intervals), where all incoming events, including alarms, are received without the engagement of an operator. It is very convenient for commissioning or alarm checking;
  • ˆˆstorage and display of driveways and object layouts, different graphic schemes of the object and alarm installation schemes;
  • ˆˆsupport for third-party panel equipment:
  • ˆˆ«SurGard», «Pakt2», «Contact» (Rhythm), Virial-RFM, «Lars», «SilentKnight»;
  • ˆˆprogram modularity: operators and database editors work in separate programs at their convenience;
  • ˆˆsingle workspace for station operators;
  • ˆˆconvenient and easy search in the database according to various criteria (name, address, phone number, nameof company director, object type, etc.).

It is also necessary to mention the outstanding flexibility of system configuration. For example, it is possible to physically connect receivers to a single computer and to run operator programs on another computer, - at the same time, the database can be located on the third computer, while panel engineer (database editor) can use the fourth computer. Such configuration, in addition to easy operation, improves overall system reliability.

Operation manual - Phoenix-4 Operation Manual rev_08_en.pdf (6.45 Mb)
updated: 2018-10-11